From the course: Putting ITIL® into Practice: DevOps for ITIL® Practitioners

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Next steps

Next steps - ITIL Tutorial

From the course: Putting ITIL® into Practice: DevOps for ITIL® Practitioners

Start my 1-month free trial

Next steps

“

- [David] And that's it. To learn more about the five DevOps levels, see DevOps Foundations by James Wickett and Ernest Mueller. Also for further reading on DevOps, see the recommendations at the end of that course. And to learn how to apply what you've learned in your ITIL foundation course, check out my course, Applying ITIL Foundations. It's fairly unique and I hope you'll find it challenging and thought provoking even if you've been at it for a while. I've mentioned a number of resources throughout the course and provided some links, so first place to go to learn more would be to check those out. But I'll call out a couple here because I think they're important. For an example of a blameless post mortem meeting agenda, see the section on post implementation reviews in my problem management course. On systems thinking, I recommend anything from Russel Ackoff and nothing beats DevOpsDays as a place to learn from and contribute to a growing group of practitioners. Unlike some other…

Contents