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ITIL® v3 service design processes

ITIL® v3 service design processes: Learning ITIL®
ITIL® v3 service design processes: Learning ITIL®

List and describe the service design processes, including: design coordination, service catalogue management, service-level management, capacity management, availability management, IT service continuity management, information security management, and supplier management.

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Skill Level Beginner
1h 19m
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22,476
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Skills covered in this course
IT Help Desk IT ITIL

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