From the course: Privacy Strategies for Business Leaders
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
User control and choice
From the course: Privacy Strategies for Business Leaders
User control and choice
- [Instructor] The privacy community, which includes auditors, media, activists, even your customers, will not simply take you at your word. They will, in a way, use a slogan from the state of Missouri, which is "Show me." A key to winning customer trust and demonstrating regulatory compliance is proof that customers have control over their data and how you use that data. Sandwiched between the skepticism is confusion. Many customers simply do not understand what data companies have about them and how that data is used. This lack of context breeds distrust. There are two approaches to help solve this problem. First, dashboards. I call this the thermometer approach. Second, settings. I call this the thermostat approach. You need both a thermometer and a thermostat to manage the heat and fury around privacy. Dashboards. Just as a thermometer tells you the temperature, dashboards allow you to be transparent around…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.