Good techs understand the many general issues with printers misbehaving. This video covers a lot of these issues, such as permissions, connectivity (physical and wireless and configuration errors), and mechanical issues.
the great Mikestromi, to help you through … the many A+ printer troubleshooting issues … that you're going to be seeing … both on the exam and in the real world. … So bring 'em on guys. … Number one, unable to install printer. … That one's easy. … You don't have rights to install that printer. … is just a symptom for you pointing at administrative shares, … making sure the printer that you want to share … is actually where you think it is, … the right IP address, the right UNC, whatever it might be. … And also, make sure that it actually exists … and it's turned on and little things like that. … Okay, no connectivity. … Yeah, that one happens a lot. … What we're probably talkin' about here … is that we have a printer that we've used … plenty of times before and suddenly it's not there. … And that's probably your big clue right there. … Are you physically connected to it? … If it's a network printer is it getting good DHCP? … Are other people able to connect to it? … A lot of times having a printer that you can't connect to …
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