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Service level management

Service level management: Cert Prep: ITIL® 4 Foundation
Service level management: Cert Prep: ITIL® 4 Foundation

Explore the practice of setting clear, business-based targets for service performance so that the delivery of a service can be properly assessed, monitored, and managed against these targets.

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Skill Level Beginner
5h 48m
Duration
62,665
Views
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Skills covered in this course
Network Administration IT and Hardware IT

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