From the course: Cisco DevNet Associate (200-901) Cert Prep 2: Understanding and Using APIs

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Error and troubleshooting approaches

Error and troubleshooting approaches

From the course: Cisco DevNet Associate (200-901) Cert Prep 2: Understanding and Using APIs

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Error and troubleshooting approaches

- [Narrator] Inevitably, something will go wrong when you start to work with APIs. It is normal and no need to panic if you hit some errors. Besides the divide and conquer troubleshooting steps, in this section, let's talk about some of the API troubleshooting steps. First, determine the source of error. This is sometimes overlooked, but I often find a lot of times the error's actually from the script that we have wrote or something pretty simple. For example, if the DNS look-up fails or the SSL certificate expired or so on. This is also why the status code is important because it allows us to narrow down the scope to either a server or client error. After determining the error code, based on the status class, do a more detailed look at the two digit error code. We spend a lot of time talking about common error codes. There are a lot of details that could be gleamed from the two digit code that follows the first digit,…

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