Calculating the cost

- [Instructor] Because the factor of cost … is so important to a business during an incident response, … let's take a few moments to dig … a little bit deeper into it. … After an incident response, one of the questions … that executives often ask, is how much did this cost us? … When you're calculating the overall cost of the incident, … it's important to consider … all of the components that make it up. … For example, many organizations neglect to include … the cost of labor involved in a response, … because those incident response teams … may already be on payroll as salaried employees. … When a company overlooks this factor, … they often minimize the actual costs involved with this, … and it's often going to affect other portions … of their I.T. budget too. … Another area that can become expensive … during an incident is travel expenses. … If all of your locations are not in the same … geographic area, you may be forced to fly out … your incident response team across the country, …