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Core concepts of quality frameworks

Core concepts of quality frameworks: IT Service Management: ISO20000
Core concepts of quality frameworks: IT Service Management: ISO20000

Join for an in-depth discussion in this video Core concepts of quality frameworks, part of IT Service Management: ISO20000.

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Skill Level Advanced
4h 50m
Duration
29,006
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Q: The instructor mentions that the slide deck will be included in the course materials. I downloaded the exercise files, but I don't see the slide deck. Where is the slide deck?

A: Unfortunately, this is a recording of the live lecture and the materials referred to were give out to students in the room, but are not available for this experience.

Skills covered in this course
Network Administration IT

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