If you have ever lost data, either for you personal or business use, you should know how frustrating it is to have important information forever gone with the wind. If you have experienced data loss, you should find this course useful.
- Has your digital life ever passed before your eyes? Have you ever thought you'd lost it all, your photos, your files, your contacts, your calendar? I have; granted I had warning signs. The fan on my 4-year old Mac laptop that I had bought used was working overtime. My Mac was burning hot, granted not as hot as the recent flaming smartphones, but I couldn't rest my hands on the keyboard because it was painful and my fingertips hurt. File retrieval was slow, apps were not working well.
My hard drive was going down slowly. I backed up some files, but not all. And then one day my Mac refused to boot up, nothing. The hard drive was not visible. Work was not happening. I took it to a local computer warehouse and was referred to the data recovery group next door. They took my laptop and a few hundred dollars. No guarantee, except a promise to get back with me in about a week. A week passed, no call. Some of my photos were stored to Dropbox, or had been mailed as attachments.
Likewise, so were some files. University courses were already complete and posted online. Client notes could be pieced together from email messages. Work files were there but disconnected. Rebuilding would be painful. I called the data recovery shop. No computer, no record. The person I talked to couldn't find it. A sinking feeling of dread. I drove to the shop and shared my distress. Eventually the computer was found, but no work had been done.
My money was refunded. I then found a firm in Santa Clara, California, to whom I sent my laptop. Incredibly, the team there recovered my hard drive, rebuilt my Mac, upgraded the operating system and memory. I would have gladly paid double what those digital magicians charged. That was my wake-up call about portable information. Have you had one? One London newspaper reported in 2014 that 190 thousand people had left their phones in taxi cabs in just one year.
At a low estimate of just eight gigabytes of storage per phone, that adds up to 1.5 terabytes of at-risk data, yikes. The amount of portable data we own is stunning. Just consider the number of devices in a typical household, a mobile or smart phone, perhaps one or more per person, even for elementary-age children. Consider what you store on your phone. I keep medical information there for emergency situations when I might not be conscious, others might store financial information, contact information for friends, families and business associates are on our phones.
We also have at least one laptop or laptops in our houses. I have only one that actually functions as a laptop but I still hold onto my Mac that was rebuilt in 2014. Of course, the battery died in 2016, so it now stays plugged in all the time. Oh yeah, there's also that Mac laptop from 2006 that's tucked away in a drawer somewhere, and that Toshiba from 1990, hmm. You might have a tablet or two for convenient reading in bed or while commuting to work on public transportation.
Perhaps someone in the house has a fitness tracker or uses a medical device to monitor blood pressure or blood glucose levels. One friend uses a sleep tracker to tell him whether or not he has had a good night's sleep. Imagine the disappointment of thinking that you have slept well, only to find out that you actually had not. In truth, I just use the coffee test, do I need one cup or two? High-tech babies are being introduced to Edwin, the yellow rubber duck. Edwin will gauge temperature to make sure the baby's bathwater is never too hot.
I was so 20th century with my kids, I just put my hand in the water to test it. Edwin can be controlled by another mobile device outside of Bluetooth range, and the apps you download are updated monthly by Edwin and his support staff in the Cloud. Is data being uploaded as well? Digital cameras are yet another portable data storage spot, and the list will continue to grow. For organizations, the portable data opportunities are even greater. The adoption of portable technology around the world is impressive.
We can use the percentage of households with mobile cellular subscriptions as a proxy for gauging the use of portable data. A U.N. survey in 2015 showed adoption rates ranging between 74% in Africa and 120% in Europe. In this lesson, we discussed how much portable data we own and use, just within our households. We were reminded how easy it is to lose important data because of technology failure.
Next, we will discuss the three different states of data and why individuals and organizations need to consider the protection and destruction of portable data.
This course was created and produced by Mentor Source, Inc. We are pleased to host this training in our library.