From the course: Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications

Welcome

- Hello and welcome to Help Desk Handbook for End Users: Computing Basics, Hardware, Operating Systems, and Application. I'm your instructor, Scott Jernigan. I've been teaching people about computers for many years, and I love it. This course will teach you the basics about computers that every user should know. That way you'll know what to do during one of those head-scratching "Why is my computer doing that?" moments, and it will help provide the words you need to know to communicate with help desk techs. I'm super excited about this course. Let's get started.

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