IT Service Desk Careers and Certifications
With Sarah Lean
Liked by 1,155 users
Duration: 39m
Skill level: General
Released: 1/10/2023
Course details
Are you looking for a new role as an IT professional, or just ready to change up your career? This course provides an ideal foundational mapping of the careers and certifications you can choose from if you’re interested in advancing or moving into an IT service desk career. Join instructor Sarah Lean for an overview of the wide variety of available career paths, regardless of your background, technical training, level of experience, or current skills. From service desk analyst to service desk manager, Sarah helps you understand the shifting role of the service desk in supporting teams across a distributed workforce. Along the way, explore the key certifications related to service desk roles, with up-to-date information on how to choose, prepare for, and obtain the certification that’s best for you.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
-
Showcase on your LinkedIn profile under “Licenses and Certificate” section
-
Download or print out as PDF to share with others
-
Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
Similar courses
Download courses
Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.