Join Mike Chapple for an in-depth discussion in this video Incident communications plan, part of SSCP Cert Prep: 4 Incident Response and Recovery.
- [Instructor] One of the critical components of your…incident response plan is a communications plan…that covers both internal and external communications.…We'll talk more about internal communications…later in this course when we discuss…incident notification and escalation procedures.…Those procedures help ensure that the appropriate people…within your organization know about an incident…at the right time, and that they're provided…with accurate information.…Communicating with individuals and groups outside…of your organization can be a much trickier task.…
You want to make sure that you're limiting the communication…of sensitive information to trusted parties.…This is particularly important when there might be…public or media interest in an incident.…If word leaks out without approval,…the incident could wind up in the news before your…public relations team is ready to handle it.…This might also jeopardize the integrity…of your investigation by alerting the attackers…to the fact that you've discovered the incident…
- Building an incident response program
- Escalation and notification
- eDiscovery process
- Conducting investigations
- System and file forensics
- Reporting and documenting incidents
- Business continuity planning
- Validating backups
- Testing BC/DR plans
Skill Level Intermediate
Q: This course was updated on 06/01/2018. What changed?
A: We updated three videos, covering creating an incident response program, communications plan, and response team.
Insights from a Cybersecurity Professionalwith Mike Chapple32m 15s Intermediate
IT Security Foundations: Core Conceptswith Lisa Bock1h 13m Beginner
1. Incident Management
2. Investigations and Forensics
3. Business Continuity
4. Disaster Recovery
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