Author
Scott Jernigan
Released
10/11/2017This course was created and produced by Total Seminars. We are honored to host this training in our library.
- CPUs
- RAM and memory
- Input, output, ports, and peripherals
- Data storage and sharing
- Setting up and configuring a PC
- Operating systems
- Applications
- Managing files
- Backups
Skill Level Beginner
Duration
Views
- Hello and welcome to Help Desk Handbook for End Users: Computing Basics, Hardware, Operating Systems, and Application. I'm your instructor, Scott Jernigan. I've been teaching people about computers for many years, and I love it. This course will teach you the basics about computers that every user should know. That way you'll know what to do during one of those head-scratching "Why is my computer doing that?" moments, and it will help provide the words you need to know to communicate with help desk techs. I'm super excited about this course.
Let's get started.
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Introduction
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Welcome33s
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1. How People Use Computers
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Specialized computer systems1m 57s
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2. System Hardware
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CPUs3m 25s
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RAM and active memory4m 53s
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Motherboards2m 32s
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Power supplies2m 54s
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Basics of binary3m 30s
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3. Input and Output Ports and Peripherals
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General use I/O devices2m 23s
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Specialty I/O devices1m 13s
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Ports and connectors3m 9s
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4. Data Storage and Sharing
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Storage technologies3m 41s
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Mass storage variation2m 47s
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5. Setting Up and Configuring a PC
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Preparing the work area1m 51s
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Setting up a desktop pc1m 20s
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Completing PC setup4m 9s
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6. Understanding Operating Systems
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Operating system functions4m 14s
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Operating system interfaces4m 29s
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7. Working with Applications
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Managing applications2m 41s
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8. Managing Files
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File management tools1m 57s
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File manipulation5m 43s
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Backups3m 4s
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Video: Welcome