Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications Preview

Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications

With Scott Jernigan Liked by 1,004 users
Duration: 2h 18m Skill level: Beginner Released: 10/11/2017

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Course details

In today's world, it is beneficial for everyone who uses a computer to know how it works. Computer literacy is not only knowing how to read email and open files, but also understanding what goes on inside. This course provides self-help style guidance for solving beginner-level IT issues. Learn how to troubleshoot issues related to storage, memory usage, computer setup, wiping a computer for resale, installing apps, file management, and backups. Instructor Scott Jernigan also provides coverage of system peripherals and operating system basics. These tips and tricks are valuable for anyone who needs a quick fix, including help desk administrators and tech support personnel who need resources for their end users.

This course was created and produced by Total Seminars. We are honored to host this training in our library.

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Contents

What’s included

  • Learn on the go Access on tablet and phone

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