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Evolution of the service desk

Evolution of the service desk: IT Service Desk: Management Fundamentals
Evolution of the service desk: IT Service Desk: Management Fundamentals

Take a brief look at the how the help desk industry was formed, with an eye at current and future trends.

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Skill Level Appropriate for all
2h 38m
Duration
30,390
Views
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Skills covered in this course
IT Help Desk IT

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