From the course: Agile Testing
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Bug advocacy
- It's one thing to find a bug in software. It's another to see what gets corrected or spoken for. The truth is, not all bugs are created equally. I'm reminded of a time when I was a young tester. I found a bug while testing newly deployed code. The issue was barely detectable from a user's perspective. However, I knew it was there. Over the course of a few days, digging really far into the code, I was finally able to nail it down. I created a detailed ticket, I dropped it in the queue, and waited for acknowledgment of having found a really difficult bug. Proud of myself, I did everything I could to speak about the issue and advocate for its correction. It was so very important that the time I spent was validated by someone fixing the issue I found. Unfortunately, the bug was never fixed. What I failed to understand at that time in my career was the effort I put into discovering the bug was not what made it a high priority. My effort didn't directly correlate with the impact of the…
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