Bug advocacy

- It's one thing to find a bug in software.…It's another to see what gets corrected or spoken for.…The truth is, not all bugs are created equally.…I'm reminded of a time when I was a young tester.…I found a bug while testing newly deployed code.…The issue was barely detectable from a user's perspective.…However, I knew it was there.…Over the course of a few days, digging really far…into the code, I was finally able to nail it down.…I created a detailed ticket, I dropped it…in the queue, and waited for acknowledgment…of having found a really difficult bug.…

Proud of myself, I did everything I could to speak…about the issue and advocate for its correction.…It was so very important that the time I spent was validated…by someone fixing the issue I found.…Unfortunately, the bug was never fixed.…What I failed to understand at that time…in my career was the effort I put…into discovering the bug was not…what made it a high priority.…My effort didn't directly correlate…with the impact of the issue.…The bug's impact on the business and product is…