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The new way of marketing

The new way of marketing: Social Media Marketing: Social CRM
The new way of marketing: Social Media Marketing: Social CRM

Social CRM (customer relationship management) adds in the social data from your social customer to help your organization better market to your customers. It truly is the new way of marketing. In this video, social media strategist Megan Adams teaches you how you can add this to your organization's strategy. She helps you think about ways your marketing, sales, and customer service teams can leverage and embrace this new way of marketing.

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Skill Level Intermediate
58m 31s
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Q: This course was updated on 04/11/2018. What changed?

A: The following topics were updated: campaigns and identifying influencers.

Skills covered in this course
Marketing Social Media Marketing

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