Lynda.com is now LinkedIn Learning!

To access Lynda.com courses again, please join LinkedIn Learning

All the same Lynda.com content you know and love

Plus personalized recommendations and LinkedIn Career access   

All for the same price as Lynda! Get a 1-month free trial today.

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

The new way of marketing

The new way of marketing: Social Media Marketing: Social CRM
The new way of marketing: Social Media Marketing: Social CRM

Social CRM (customer relationship management) adds in the social data from your social customer to help your organization better market to your customers. It truly is the new way of marketing. In this video, social media strategist Megan Adams teaches you how you can add this to your organization's strategy. She helps you think about ways your marketing, sales, and customer service teams can leverage and embrace this new way of marketing.

Resume Transcript Auto-Scroll
Skill Level Intermediate
58m 31s
Duration
94,701
Views
Show More Show Less

Q: This course was updated on 04/11/2018. What changed?

A: The following topics were updated: campaigns and identifying influencers.

Skills covered in this course
Marketing Social Media Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving Lynda.com and will be automatically redirected to LinkedIn Learning to start your free trial.