is now LinkedIn Learning!

To access courses again, please join LinkedIn Learning

All the same content you know and love

Plus personalized recommendations and LinkedIn Career access   

All for the same price as Lynda! Get a 1-month free trial today.

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Rules of engagement

Rules of engagement: Social Media Marketing: Social CRM
Rules of engagement: Social Media Marketing: Social CRM

How you manage, execute and handle your social CRM all boils down to your rules of engagement. Laying out clearly defined rules wills set the standard for every prospect and customer interaction. In this video, social media strategist Megan Adams teaches how to create rules of engagement for your organization, best practices and how to implement them on an organizational level to promote consistency.

Resume Transcript Auto-Scroll
Skill Level Intermediate
58m 31s
Show More Show Less

Q: This course was updated on 04/11/2018. What changed?

A: The following topics were updated: campaigns and identifying influencers.

Skills covered in this course
Marketing Social Media Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to start your free trial.