Skip navigation

Rules of engagement

Rules of engagement: Social CRM Fundamentals
Rules of engagement: Social CRM Fundamentals

How you manage, execute and handle your social CRM all boils down to your rules of engagement. Laying out clearly defined rules wills set the standard for every prospect and customer interaction. In this video, social media strategist Megan Adams teaches how to create rules of engagement for your organization, best practices and how to implement them on an organizational level to promote consistency.

Resume Transcript Auto-Scroll
Skill Level Intermediate
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now