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Rules of engagement

Rules of engagement: Social CRM Fundamentals
Rules of engagement: Social CRM Fundamentals

How you manage, execute and handle your social CRM all boils down to your rules of engagement. Laying out clearly defined rules wills set the standard for every prospect and customer interaction. In this video, social media strategist Megan Adams teaches how to create rules of engagement for your organization, best practices and how to implement them on an organizational level to promote consistency.

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Skill Level Intermediate
1h
Duration
6,695
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