It's time to calculate social media marketing ROI. We look at the steps involved in assessing ROI, and work through an example.
- [Narrator] Calculating Social Media Marketing ROI.…We can calculate social media marketing ROI…if we have set goals in line with our business strategy.…If we're using the right social media platform,…that means the right platform for our target audience,…and business strategy, and achieving our objectives.…And we can measure what matters,…that is against those objectives,…that is about achieving that business strategy.…So, let's have a look at the calculation.…To calculate social media ROI,…we'd need to know the revenue from social media…and the cost of our social media activity.…
We subtract the cost from the revenue…and then divide by the cost.…At its simplest, a social media ROI calculation…could be completed using Google Analytics and sales data.…For example, 1,000 clicks from 10 social media campaign…posts on Twitter, of those 1,000 clicks,…500 converted to a lead by filling in a form…on a landing page.…Of those 500 leads, 100 ended up making a purchase.…This means that our traffic to lead conversion ratio is 50%,…
Released
1/12/2017- Linking business strategy and social media
- Looking at the challenges of calculating ROI
- Determining the cost of social media
- Defining ROI
- Calculating social media marketing ROI
- Determining the financial and nonfinancial benefits of social media
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Video: Calculate social media marketing ROI