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Branding: Social Media Marketing: Social CRM
Branding: Social Media Marketing: Social CRM

A strong and effective social CRM strategy can help build an organization’s brand and create brand evangelists and ambassadors. In this video, Social Media strategist Megan Adams teaches you how your organization can build and maintain its branding through the adoption of social CRM strategy. This includes how to track brand consistency, supporting the customer and social media optimization.

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Skill Level Intermediate
58m 31s
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Q: This course was updated on 04/11/2018. What changed?

A: The following topics were updated: campaigns and identifying influencers.

Skills covered in this course
Marketing Social Media Marketing

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