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Analytics: Social Media Marketing: Social CRM
Analytics: Social Media Marketing: Social CRM

What gets measured, gets improved. In this video, social media strategist Megan Adams teaches you how to analyze your social CRM process and results. You will learn the nest analytics to monitor and how to build our your own specific analytical framework to ensure you are measuring and monitoring what's needed for your organization.

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Skill Level Intermediate
58m 31s
Duration
94,701
Views
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Q: This course was updated on 04/11/2018. What changed?

A: The following topics were updated: campaigns and identifying influencers.

Skills covered in this course
Marketing Social Media Marketing

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