Join Jeff Toister for an in-depth discussion in this video Presenting results to project sponsors, part of Instructional Design: Needs Analysis.
Once you have completed your training needs analysis, there still is one major step you need to take. Presenting the results to project sponsors. For many projects, you'll need to get the project sponsors to sign off on the analysis. This includes approving your recommendations, accepting your conclusions, and agreeing to the learning objectives you've written for the training program. This step is often conducted in a face-to-face meeting, or over the telephone if that's not possible. Before holding your meeting, it's a best practice to summarize your work in a training needs analysis document.
There are two training needs analysis documents that are available for you to download. The first is a template that you can use to complete your own training needs analysis. The second, is a completed sample that summarizes the needs analysis for the interview skills training project that we've used as an example throughout this course. By this point in the project, you've already completed the first three sections of the report. The project overview, the data collection plan, and the data analysis. In this video, I'll show you how to complete the final two sections, recommendations and conclusions. The recommendations section is where you outline your recommended plan for achieving the project's goals. This plan should include the objectives for the training program, plus any non-training solutions that would also help the project succeed. We can use the interviewing skills project as an example. The project goals were to reduce new employee turnover from 30% to 15% by helping supervisors make better hiring decisions. Here's what our recommended plan might look like based on our analysis of the supervisor's needs.
The first part outlines our goals for the training program. It lists the primary learning objective along with any additional supporting objectives. We also want to highlight recommendations for non-training solutions. Such as a plan to communicate the training program to supervisors, and a suggested new procedure for scheduling interviews. The next section of our report is our conclusions. This is where we present the best way to deliver the training itself. It's often helpful to provide a cost benefit analysis of several options to show our sponsor how we made our final selection. If you're not familiar with a cost benefit analysis, it's a study where you compare the cost of a particular solution, with the benefits that solution provides. The goal is to identify which particular solution delivers the best results for the money. We can go back to the interviewing skills training to see what the conclusions for that project might look like. I've decided to present two options to Stacey Jones, the project sponsor. The first option reflects Stacey's original request, a two-hour training class at each of the 14 locations. The analysis revealed that two hours would be enough time to conduct a training. However, there are a couple of drawbacks. It's expensive to travel to all of those locations, and it will take about two weeks to get to all 14. This is where a second option can be helpful. Option two requires supervisors to review the new procedures on their own, as well as familiarize themselves with new expectations for how long to spend on each interview, and where interviews should be held. Once they do the prework, they can attend the rest of the training via interactive webinar. This option provides several advantages over option one. First, there are no additional travel costs, and, it utilizes webinar software that supervisors are already accustomed to using. The software has the ability to track the supervisor's peformance through quizzes and polls, so we'll actually be able to verify whether each supervisor achieves the learning objectives. Perhaps best of all, we can deploy the training in only two days, instead of two weeks. We'll still have to present this report to Stacey Jones, the regional Vice President. Her approval is necessary to complete our training analysis project. However, there's a very good chance that she'll be excited about the results, especially when she sees an option that's faster and cheaper than what she had planned. When you present your own training needs analysis to project sponsors, having at least two great options can make it easier to gain your sponsor's approval. Just make sure each option you present fits within the project constraints, and is designed to achieve the project's goals. If you can identify an option that's faster, cheaper, or better than expected, you can prove the value of your needs analysis project.
- Setting project objectives
- Identifying the target audience for training
- Selecting data sources
- Facilitating focus groups and interviews
- Designing effective surveys
- Identifying participant needs
- Defining learning outcomes
- Presenting results to project sponsors