From the course: Instructional Design: Needs Analysis
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Conducting performance observations
From the course: Instructional Design: Needs Analysis
Conducting performance observations
If I could pick only one data collection method, it would be the performance observation. You can learn a lot by watching employees do their work. In this video, we're going to walk through the three steps to conducting a performance observation: preparation, observation, and follow-up. Preparation is key to ensuring a successful performance observation. Here are a few steps to take ahead of time. The first step is identifying the employees you'd like to observe. Do you want a mix of top performers with mid or bottom performers? Are there specific employees you'd like to observe? Do you need to schedule your observation when specific activities are happening, such as a job interview? The next step is to get permission. For the interviewing skills project, I'll reach out to the regional managers to ask if it's okay if I observe some of their supervisors conducting interviews. The final step is to make sure the employees you're observing know you're coming. It's important that they feel…
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