Conducting performance observations

…If I could pick only one data collection method,…it would be the performance observation.…You can learn a lot by watching employees do their work.…In this video, we're going to walk through the three steps to conducting…a performance observation: preparation, observation, and follow-up.…Preparation is key to ensuring a successful performance observation.…Here are a few steps to take ahead of time.…The first step is identifying the employees you'd like to observe.…Do you want a mix of top performers with mid or bottom performers?…Are there specific employees you'd like to observe?…Do you need to schedule your observation when specific activities are happening,…such as a job interview?…The next step is to get permission.…

For the interviewing skills project, I'll reach out to the regional managers to…ask if it's okay if I observe some of their supervisors conducting interviews.…The final step is to make sure the employees you're observing know…you're coming.…It's important that they feel comfortable with you and…