Robert Brinkerhoff's Success Case Method identifies best practices so they can be replicated. Build a business case for improving the results of an existing learn program by comparing the most successful learners to the rest of the participants.
- Kirkpatrick's Four Levels of Evaluation…and the Phillips ROI Model are the most well known…training evaluation models,…but the Success Case Method…is another approach worth exploring.…The Success Case Method was developed by Robert Brinkerhoff…to address a common challenge.…In most training programs,…a few participants do much better than others.…Here's the results for a typical training program.…The Success Case Method identifies what the people…on the far right of the curve are doing differently,…so we can get everyone else to do that too.…
To use the Success Case Method you build…what's called an impact model.…This starts with the business goals for the training…and then works backwards.…The impact model creates a clear map of how the training…can benefit the business.…Let's look at an example.…Let's say a real estate company wants to train…its building engineers to maintain their buildings…in an environmentally friendly way.…We start by looking at the goal for this program.…Buildings use a lot of electricity,…
Check the exercise files for sample evaluation plans, reports, checklists, and worksheets that you can use to evaluate your own employee development program.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Common learning assessment models: Kirkpatrick, Phillips, Brinkerhoff, and alternatives
- Identifying expectations
- Collecting data
- Analyzing data
- Making recommendations