There are many alternative approaches to common evaluation models like Kirkpatrick's Four Levels, the Phillips' ROI Model, and the Success Case Method. Identify ways to improve your evaluation process by applying new techniques, such as the use of predictive analytics.
- In this video, we're going to explore…some alternative approaches…to traditional evaluation models.…In many cases, we don't need to conduct…a comprehensive evaluation study.…We just need to know some specific pieces of information…to tell us whether the training is working,…find ways to improve it and demonstrate its value…to sponsors.…One option is to focus solely on employee performance.…In some programs, the training isn't complete…until a participant can demonstrate…specific skills on the job.…
A technician might need to fix something…to finish their training.…A customer service rep might need to pass…a product knowledge quiz before helping customers.…Some companies have created a 90-day version…of their annual performance review…to evaluate new hires.…The advantage of focusing on performance,…is you blend evaluation with good training.…If a person can't demonstrate the required skill,…a manager or a trainer can work with that person…to diagnose the reason why.…Another evaluation approach is to apply…for industry best practice awards.…
Check the exercise files for sample evaluation plans, reports, checklists, and worksheets that you can use to evaluate your own employee development program.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Common learning assessment models: Kirkpatrick, Phillips, Brinkerhoff, and alternatives
- Identifying expectations
- Collecting data
- Analyzing data
- Making recommendations