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Heather Ackmann is an author, Microsoft Certified Trainer, and Microsoft MVP. Since 2006, she has designed, authored, and narrated over 300 hours of video-based training for a variety of public and private entities. In 2016, she cofounded AHA Learning Solutions to provide high-quality learning materials to educational institutions and businesses nationally. She is an active member of the presentation community and a proud member of the Presentation Guild. You may find her sharing advice and Microsoft Office news on Twitter: @heatherackmann.