From the course: Design Research: Enhancing the Designer-Client Relationship
Unlock the full course today
Join today to access over 22,400 courses taught by industry experts or purchase this course individually.
Solution: Categorize your questions
From the course: Design Research: Enhancing the Designer-Client Relationship
Solution: Categorize your questions
- [Narrator] So how did you do? Let's take a look at the results based on my KWHL chart. Yours can be different. The idea here is to understand the process, not necessarily have the same exact answers. I'll walk you through my results. I took a look at everything in my W column, that I labeled as being something I thought I could learn from my client. Let's take a look. How does the branding carry out through the customer experience? This I thought was knowledge, I think it's something that we can estimate but WOW should really this better than us. How does WOW identify with their branding and marketing? I said validation. I have to assume that I know this, but I'd like for them to tell us themselves. How do they position themselves against their competition? Again I said validation. Let's let WOW position themselves against their competition and then explain that position to us. What are they currently doing successful and what are they not? I said knowledge. We can only assume here,…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Contents
-
-
-
-
Preparation: Setting the stage3m 6s
-
Preparation: Establish your research questions2m 29s
-
Preparation: Inviting the right players5m 41s
-
Leading a workshop8m 2s
-
Activities: The basics3m 43s
-
Case study: Creating a schedule6m 10s
-
Activities for case study: Insider knowledge10m 53s
-
Activities for case study: Case study validation7m 34s
-
Activities for case study: Validation5m 30s
-
Other activities3m 32s
-
Challenge: Categorize your questions50s
-
Solution: Categorize your questions2m 15s
-
Challenge: Writing polarities50s
-
Solution: Writing polarities2m 37s
-
-
-