ServiceNow: Basic Administration

- [Shane] The rapid adoption of ServiceNow and its workflows means you have to be up to speed on how to configure, manage, and run the platform if you're going to succeed and compete with today's IT organizations. I'll walk through the fundamentals of administering ServiceNow by building your confidence in configuring and managing key applications, such as the CMDB Knowledge Base and Service Catalog, while still covering complex topics, such as automation, axis control, and migrations. Hi, I'm Shane Chagpar. Let me be your guide to supercharging your customer experience, even if you're a first-time administrator. Come join me in my LinkedIn Learning course on ServiceNow administration.