Join Martin Shervington for an in-depth discussion in this video Wrap-up, part of Social Media Marketing: Managing Customer Comments.
- [Voiceover] Well done.…You've completed this course.…Thank you for letting me be your guide.…Now you've learned about managing comment threads,…supporting your ever-growing community,…and you've given yourself some options…if things don't quite go to plan.…Remember, don't panic.…Simply do your best and you'll be fine.…If you want to keep learning,…there are loads of online resources…where you can find out more about social media exchanges…on comment threads.…And some of my favorites are:…Joel Comm, Bryan Kramer, Pam Moore,…Susan Milan, and Kim Garst.…
Also, socialmediaexaminer.com…is a powerhouse of information.…If you want to explore comment management software,…then I'd recommend you checking out…agorapulse.com, as it's a great tool.…The next step is for you to sit back and relax…as you begin to view your social media management…with fresh eyes.…Content creates conversations through comments.…And conversations will lead to business.…I'll be here, too.…Just reach out and connect with me by emailing…firstname.lastname@example.org.…
- Connecting with the right audience
- Using threaded or nonthreaded commenting platforms
- Framing your social media posts
- Using hashtags, images, and questions
- Increasing social engagement
- Building relationships
- Redirecting attention in comment threads
Skill Level Beginner
1. Fundamental Principles
2. Understanding the Difference in Platforms
3. The Content You Share
4. How to Get More from Engagement
5. Advanced Tips
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