How ratings and reviews work on Facebook

- [Instructor] Depending on the category of your business,…your fans might be able to leave a rating or review…on your Facebook page.…This is a great way to add social proof for your business.…Basically, it's a cue to people who see your reviews…that they might want to check out your business…because others have already been there.…Let's take a look at how ratings and reviews work.…Here we are on The Landon Hotel page.…You can see on the right hand side…the ratings for the hotel represented by the stars.…So, currently there's a 4.7 star rating…for The Landon Hotel.…

You'll be able to view your reviews…by selecting the Reviews tab…underneath your profile picture.…It's here that it will bring you…directly to the Reviews page.…Notice that everything's going to be categorized…by Most Helpful, Most Recent, and Star Rating.…So let's take a look at the Most Recent comments…that The Landon Hotel page has received.…Here we can see that Jason Hemlock…reviewed The Landon Hotel and he gave it five stars…while offering his review below.…