Join Megan Adams for an in-depth discussion in this video How ratings and reviews work on Facebook, part of Marketing on Facebook (2018).
- [Instructor] Depending on the category of your business,…your fans might be able to leave a rating or review…on your Facebook page.…This is a great way to add social proof for your business.…Basically, it's a cue to people who see your reviews…that they might want to check out your business…because others have already been there.…Let's take a look at how ratings and reviews work.…Here we are on The Landon Hotel page.…You can see on the right hand side…the ratings for the hotel represented by the stars.…So, currently there's a 4.7 star rating…for The Landon Hotel.…
You'll be able to view your reviews…by selecting the Reviews tab…underneath your profile picture.…It's here that it will bring you…directly to the Reviews page.…Notice that everything's going to be categorized…by Most Helpful, Most Recent, and Star Rating.…So let's take a look at the Most Recent comments…that The Landon Hotel page has received.…Here we can see that Jason Hemlock…reviewed The Landon Hotel and he gave it five stars…while offering his review below.…
Author
Megan Adams
Released
3/8/2018- Define what a Facebook page is and how it works.
- Cite the categories you can select when creating a Facebook page.
- Describe the benefits of adding photos and video to your Facebook page.
- Explain how to add a Facebook like button to your website.
- Differentiate among the different formats for adding photos and videos to your posts.
- Summarize how to create a Facebook milestone.
- Explain how to moderate your Facebook comments.
- Recall the process for setting up a promotion.
- Cite the importance of tracking your Facebook page views.
Skill Level Beginner
Duration
Views
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Introduction
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Welcome45s
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1. Get Started
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What is a Facebook page?3m 11s
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How Facebook pages work5m 12s
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2. Build Your Page
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3. Build Your Audience
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4. Facebook Posts
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5. Advanced Facebook Page Features
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Facebook Live5m 46s
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6. Engage Your Audience
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How Facebook comments work3m 19s
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Moderate Facebook comments5m 13s
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Manage Facebook users2m 5s
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Facebook messages6m 21s
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Create a poll2m 20s
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7. Promote Your Business on Facebook
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Advertise your business4m 21s
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Boost posts7m 13s
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Set up a promotion5m 42s
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Create an offer3m 53s
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8. Understand Facebook Insights and Reports
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What are Facebook Insights?4m 30s
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9. Advanced Page and Mobile Features
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Add page admins on Facebook2m 30s
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Merge two Facebook pages1m 58s
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Conclusion
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Next steps1m 36s
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Video: How ratings and reviews work on Facebook