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About the Author
Erin Rickard is a writer and professor of business communication and ethnographic research methods.She is also a freelance copywriter, editor, and proofreader. After starting her career in advertising, quietly removing apostrophes while offering career counseling and resume reviews on the side, Erin earned her MFA in creative writing. Passion for helping others improve their writing, along with compelling storytelling and clear communication, fuels Erin's enthusiasm to teach everyone that if they could just accept that all first drafts sort of stink, they can improve, too.