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Exploring the customer journey

Exploring the customer journey: Advanced Branding
Exploring the customer journey: Advanced Branding

When thinking about your customer journey, ask yourself what perception might the consumer have after each interaction opportunity? If your brand is inconsistent across every touch point…it could confuse the customer. It may leave them unsettled and unsure of your product. In this movie we will define the customer journey and look at how you can better control it.

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Skill Level Advanced
1h 10m
Duration
203,193
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Skills covered in this course
Enterprise Marketing Branding Marketing

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