is now LinkedIn Learning!

To access courses again, please join LinkedIn Learning

All the same content you know and love

Plus, personalized course recommendations tailored just for you

All the same access to your Lynda learning history and certifications

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Exploring the customer journey

Exploring the customer journey: Advanced Branding
Exploring the customer journey: Advanced Branding

When thinking about your customer journey, ask yourself what perception might the consumer have after each interaction opportunity? If your brand is inconsistent across every touch point…it could confuse the customer. It may leave them unsettled and unsure of your product. In this movie we will define the customer journey and look at how you can better control it.

Resume Transcript Auto-Scroll
Skill Level Advanced
1h 10m
Show More Show Less
Skills covered in this course
Enterprise Marketing Branding Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to access your learning content.