Skip navigation

Exploring the customer journey

Exploring the customer journey: Advanced Branding
Exploring the customer journey: Advanced Branding

When thinking about your customer journey, ask yourself what perception might the consumer have after each interaction opportunity? If your brand is inconsistent across every touch point…it could confuse the customer. It may leave them unsettled and unsure of your product. In this movie we will define the customer journey and look at how you can better control it.

Resume Transcript Auto-Scroll
Skill Level Advanced
1h 10m
Duration
48,784
Views
Show More Show Less
Skills covered in this course
Enterprise Marketing Branding Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now