Discover how to set up and maintain productive relationships with subject matter experts, and deliver engaging instructional content based on their expertise.
- [Voiceover] Welcome to Instructional Design Essentials: Working with Subject Matter Experts. I'm Jolie Miller, and in this course, we'll discover the secrets of working with Subject Matter Experts, commonly known as SMEs, to translate their knowledge into engaging content that a wider audience can learn from. Whether you're working within a company and help SMEs translate their content, or you have clients who need you to work their instructional magic on their material, you're in the right place. Discover how to get to know SMEs, build a rapport, set schedules, build their content outlines, manage deliverables, and keep communication open through the life of the project.
With their domain knowledge and your instructional design skills, you can accomplish great things together, so let's get started working with SMEs.
The course also shows you how to set up project schedules, overcome common obstacles, and use a variety of approaches to ensure that the content you build together will be stronger than the content either of you would build alone. The lessons are framed by a fictional ID/SME relationship that models how the two partners work together to create a customer-service training session.
- What is an SME?
- Understanding how designers and SMEs interact
- Getting to know the SME
- Building a schedule
- Outlining the content
- Managing deliverables
- Retaining the SME's voice
- Incorporating feedback
- Launching the content