Join Jolie Miller for an in-depth discussion in this video The SME outlines the content, part of Instructional Design: Working with SMEs.
- A SME who can outline their own content…without a lot of help or with just small edits…from you is someone you'll enjoy collaborating…with time and again because it takes so much…of the guesswork out of content development.…The SME knows their stuff, puts it on paper,…and sends it to you for feedback and approval.…Don't fixate so much on the format…of the outline you use.…We all probably do it differently,…and it's really a personal choice,…but do make sure you let your SME…know what to include.…If you're having them outline movies…do you just need titles,…or need to know what each covers?…If they're giving you content for a manual…do you need just chapter outlines,…or subsections too?…Regardless of the template you use,…or even if you have no template at all,…you're going to want to review every SME driven…outline for three things.…
First for flow and authenticity,…second for content chronology,…and third for fact finding and what we're missing.…Let's take a look at this example…from the course that Jeff and I…
The course also shows you how to set up project schedules, overcome common obstacles, and use a variety of approaches to ensure that the content you build together will be stronger than the content either of you would build alone. The lessons are framed by a fictional ID/SME relationship that models how the two partners work together to create a customer-service training session.
- What is an SME?
- Understanding how designers and SMEs interact
- Getting to know the SME
- Building a schedule
- Outlining the content
- Managing deliverables
- Retaining the SME's voice
- Incorporating feedback
- Launching the content