From the course: Instructional Design: Working with SMEs
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Incorporating feedback
From the course: Instructional Design: Working with SMEs
Incorporating feedback
- You can tell you're giving feedback well when your SME tells you you make them sound and look better. Sure, that's a bit of an oversimplification and not every SME is going to be complimentary, but it's quite true that you're doing your job well when you're leading your SME to a better product without them cringing at the tough choices and changes along the way. Think back to your earliest conversation where you asked how they like to give and receive feedback. Use this as a guide to share your own during the process. For example, "Jeff, I know you told me "you want direct feedback when we need to make a change. "So, in the spirit of that request, "I really think the second movie is off track. "Can we look at the script together?" I also try to avoid the "feedback sandwich" that used to be so popular and, quite frankly, that I used often early in my career. In this sandwich, I say a good thing, a thing I want us to work on, and then another good thing. The problem with this method…
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