Join Ajay Pangarkar for an in-depth discussion in this video Quick wins to gaining employee support, part of Gaining Internal Buy-In for Elearning Training.
- It's possible that even if you address every employee concern, you will still discover some resistance. This is normal, but there are a couple of quick wins you can make to get employees on your side. The first quick thing you can do is identify skills they'll use immediately, and make their job easier. When you conduct your skills assessment, make it personal. Ask them directly what they expect if they were to participate in a training session. Get them to tell you the top three to five items they want to learn and apply.
Get them to disclose what they expect from training, will get them to listen to you, but that is only the first step. You then need to follow through and provide training that delivers the answers. When I first used Microsoft Excel, I was overwhelmed. The trainer asked me what did I need to do for my boss in the coming weeks. As a result, he spent time teaching me how to apply the Excel tools that would help me complete these tasks. My boss was very happy with the results, so I asked the trainer to show me more advanced Excel techniques.
Prove to employees that you will address their immediate needs. Doing so will quickly improve their productivity, make them look good in their boss's eyes, and get them to want more training. Next, align training objectives with the employee's performance goals. When structured properly, employee performance is traceable directly to operational objectives, and ultimately, corporate-level performance expectations. But why would an employee care about this? Well let me tell you.
They care because their incentives, specifically their bonuses, are usually tied to how well they perform on the job. For your training effort to get complete employee attention, focus your learning outcomes to their specific job performance metrics. These metrics are tied directly to their job tasks and responsibilities. Knowing this helps you to develop targeted learning solutions, precisely addressing their needs. For your training effort to get complete employee attention, focus your learning outcomes to their specific job performance metrics.
These metrics are tied directly to their jobs tasks and responsibilities. Knowing this helps you to develop targeted training solutions, precisely addressing employee needs. Applying these two simple and effective tactics, will help you to gain employee focus and commitment. Additionally, you'll be able to develop training solutions that deliver lasting impact, while reducing developmental and design time, and possibly, saving time and money.
- Defining learning as a business activity
- Identifying the three primary stakeholders
- Answering questions from stakeholders
- Addressing operational concerns
- Leveraging RADAR to support elearning
- Overcoming challenges