Identify additional resources to help you continue learning. Download a file that lists helpful books, websites, training videos, and other tools that allow you to further explore ways to design and deliver training programs. Create a personalized action plan to apply the lessons from this course to your own training initiatives.
- As trainers, we're here to encourage participants to transfer new knowledge, skills, and abilities back to the job, but it's really up to them. Participants need to take responsibility for their own learning. Our role is to do the best we can to help them help themselves. So with every training class, try to set participants off on the right path. One way to do that is to ask participants to create an action plan to implement what they've learned. I also like to set aside a little time at the end of the workshop for participants to share some of the most important lessons they gained in training.
Let's look in on the live class to see an example of that discussion. - So what I want to close with is to ask a few of you just to share maybe one thing that's a top thing that you gained from our workshop today, and how you plan to implement that somewhere in your work life. So who wants to start us off? What would be a top takeaway? - To figure out if there is an underlying issue in a request for training, to start learning how to get to that underlying issue if there is one.
- Excellent, and can you think of a situation that might be coming up or you can anticipate would come up where you would need to use that skill? - Well in talking about a need for training, it might not be a need for training. I work with people who request training, so I might not jump so quickly to suggest a training course, I might delve a little bit deeper now into what the issue is or what is prompting that. Not that that's not a usual question, but maybe a little bit deeper now.
- Excellent, what else? - Knowing where the learner or the audience currently is, where they need to be, where they want to go, and then those skill gaps in between. So I take that like on an action item, is just more discovery, asking more questions, never assuming anything, and kind of a practical example of that is when we do trainings with our community partners through LinkedIn, the YMCA for our corporate career office, and they're like, "Hey Terrance, we want you to get this group of students and help them rock their LinkedIn profile." And you're like, cool, what do I need to do, and you're thinkin' about all this cool stuff they need to add to their profile, and then you walk in the room and half of them don't have profiles.
So you didn't even ask the question, does anyone have a LinkedIn profile, while I have all these cool slides up here to tell you how to rock it, you don't even have one. - Yeah. - So never assuming. - Alright, one more thing, one more thing that's a big takeaway for you. - Speaking of off script, is dealing with, how to say, practice resource constraints. That is a biggie when being able to be so comfortable with the content that if something goes wrong, or if something is being pulled out from under you, you can still achieve those learning objectives. You know what corners you can shave off, what shortcuts you can take and still achieve your goal.
- Absolutely. You can create an action plan to implement what you learned from this course. There's a learning plan worksheet in the downloadable exercise files. If you've already used it to set some learning goals, take a moment to create an action plan now. If you haven't already developed learning goals, now is a great time to write down some of the most important concepts you'll learn in this course, and decide how you will apply them. I've also created a downloadable additional resources file that contains recommended books, websites, and other resources to help you continue your learning.
That's perhaps the best advice I can give. If you want to be a good trainer, you must be an avid learner. Take time to implement what you learned in this course and explore new techniques to take your skills even further. The best trainers never stop learning themselves, so I hope this course is just one step in your journey to developing exceptional training skills.
- Identifying employee training needs
- Creating an individual development plan
- Developing learning objectives
- Preparing employees for training
- Evaluating a training program
- Presenting with confidence and clarity
- Facilitating discussions and learning
- Managing breaks effectively
- Delivering training via webinar