Aligning with performance expectations

- When learning practitioners say to me,…we need to make sure people learn something from the course.…I reply saying, it's not about learning,…it's about what they can do with what they learn.…For your leaders, training is all about…improving employee performance.…And here are ways you can make this happen…through your program.…First, focus on improving performance…rather than on financial outcomes.…Leaders categorize training as a cost center,…just like marketing, production, HR, and finance.…

This means you must demonstrate value for money.…For learning, value's about improving performance.…For example, when a company manufactures a product,…there are specific performance expectations…such as meeting quality, quota, and process goals.…To help employees meet and possibly exceed expectations,…your training effort will focus on…developing performance in these areas.…This will ultimately lead to improved financial outcomes.…

Second, recognize training is one of many factors…contributing to performance.…Trainers sometimes assume they are solely responsible…