From the course: Learning SAP SD (Sales and Distribution)
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Create a return order: VA01 - SAP ERP Tutorial
From the course: Learning SAP SD (Sales and Distribution)
Create a return order: VA01
- [Instructor] In this scenario, we want to create a return order, because our customer wasn't satisfied with part of their order. They submitted a return request that was valid. To create the return order, we'll use the same transaction code that we used to create the sales order, which is VA01. This brings us to the create sales document screen. In our order type, we'll click the match code button to see available return orders. We want to choose type CBAR for accelerated returns. Returns can be created without reference to another sales document by simply clicking the continue button. Most commonly, returns are associated with other sales documents. In our situation, the return is associated with a previous sales order, so we'll click create with reference. This brings up the create with reference search screen. Returns are often created with reference to the billing document, and that can be done by clicking bill doc, and entering the document number. For our example, we'll enter…
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