After a sale is made and the product is shipped, the customer must be billed and—when they're not satisfied—a return initiated. In this video, assess the high-level billing and returns processes in SAP.
- [Instructor] After sales have been made … and orders have been shipped, … the final step is billing the customer, … or if something was not correct in the order, … setting up a return. … Let's take a look at billing and returns in SAP. … First, we'll cover the components of billing. … Invoices in SAP record the amount to be paid … and the details of the material or service … that was provided to the customer. … There are two strategies for invoice creation in SAP. … The first type is order-based billing, … and in this scenario, invoices are created … based directly on the sales orders. … In this case, a company usually wants to receive payment … before the order is shipped. … So the invoice is sent shortly after the order is created. … Billing can also be based on delivery. … In delivery-based billing, invoices are created … after the order has been shipped … and the goods have been issued to the customer. … Invoices are created by copying information … in from the sales order or from the delivery document. …
- Defining an organizational structure for SAP
- Key elements of master data in SAP SD
- Creating sales inquiries, quotations, and orders
- Shipping and transportation processes
- Creating invoices
- Running billing and returns reports
Skill Level Intermediate
SAP Financials Essential Trainingwith Justin Valley1h 36m Beginner
Learning SAP MM (Materials Management)with Justin Valley1h 13m Intermediate
1. Sales and Distribution Overview
2. Master Data
5. Billing and Returns
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