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Welcome: Microsoft Dynamics CRM Essential Training
Welcome: Microsoft Dynamics CRM Essential Training

Personalize experiences with clients, engage intelligently with prospects, and have meaningful follow-ups with your leads by using Microsoft Dynamics. This course demonstrates how to leverage the essential features of this CRM platform, including how to manage customer information, track leads, create action items, build workflows, and more. The features for sales teams and customer services teams are reviewed in this course, including managing contacts and resolving cases.

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Skill Level Beginner
3h 2m
Duration
105,294
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