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Use the Home page: Microsoft Dynamics CRM Essential Training
Use the Home page: Microsoft Dynamics CRM Essential Training

Navigate in Microsoft Dynamics CRM; use the waffle to launch other apps; click the application title to return to your home page; open the main menu and click a work area tile to display the records and tools that are available in that work area. To choose another record type or tool, click the down arrow on the work area name. Click Recently Viewed to display recently viewed items from all work areas. Click the pin to pin an item to the top of a Recently viewed list.

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