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Dynamics CRM: The basics

Dynamics CRM: The basics: Microsoft Dynamics CRM Essential Training
Dynamics CRM: The basics: Microsoft Dynamics CRM Essential Training

Microsoft Dynamics CRM is customer relationship management software focused primarily on Sales, Marketing, and Service work. Dynamics CRM is web-based server-client application, like Microsoft SharePoint. Use Dynamics CRM Online or 2016 (on premises) either in a browser or using the Dynamics CRM for Outlook add-in. Companies that use Dynamics CRM are able to consolidate their customer, marketing, sales and service information and store it in one place.

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