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Business processes: The basics

Business processes: The basics: Microsoft Dynamics CRM Essential Training
Business processes: The basics: Microsoft Dynamics CRM Essential Training

A business process is a set of best practices: standardized, organized, and documented. Microsoft Dynamics CRM includes a sales process, service process, and other processes, all of which can be customized by your company. Whether you work in Sales or Service, the process' stages and corresponding activities provide a roadmap for your work.

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Skill Level Beginner
3h 2m
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