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Work with Dynamics CRM

Work with Dynamics CRM: Microsoft Dynamics CRM: Customer Service
Work with Dynamics CRM: Microsoft Dynamics CRM: Customer Service

Microsoft Dynamics CRM has multiple interfaces including the standard browser-based Dynamics CRM interface, Dynamics CRM for Outlook, Dynamics CRM apps for phone and tablets. This course focuses on the Dynamics CRM interactive service hub, a browser-based UI optimized for customer service staff. While customized Unified Service Desk solutions can include the interactive service hub, the hub itself does not support major customization.

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Skill Level Beginner
2h 18m
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