Skip navigation

We will update our Privacy Policy soon. Please see the preview.

Welcome: Microsoft Dynamics CRM: Customer Service
Welcome: Microsoft Dynamics CRM: Customer Service

Streamline your customer service operations with Microsoft Dynamics. This course shows you how to use the essential features of this CRM, including the interactive service hub. Learn how to create and manage cases, escalate issues, manage contacts, document resolutions, and more.

Resume Transcript Auto-Scroll
Skill Level Beginner
2h 18m
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month