Skip navigation

View related cases and entitlements

View related cases and entitlements: Microsoft Dynamics CRM: Customer Service
View related cases and entitlements: Microsoft Dynamics CRM: Customer Service

The case form's Related pane has two tabs. The default Related tab shows recent service cases for the customer. Click on a case to view more details about the case. The entitlements section shows entitlements for the customer.

  • Overview
  • Transcript
  • View Offline
Resume Transcript Auto-Scroll
Skill Level Beginner
2h 18m
Duration
8,685
Views
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now