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Mark an article for review

Mark an article for review: Microsoft Dynamics CRM: Customer Service
Mark an article for review: Microsoft Dynamics CRM: Customer Service

When the article is complete, click the Status Reason drop down and choose Needs Review, then click Author on the process bar. On the Author stage flyout choose Mark Complete. You can either add the article to a queue for potential reviewers, Add to Queue, or assign a specific individual or team to review, Assign. The reviewer can approve or reject the article. If the article is rejected, the author must modify the article before it can be approved and ultimately published.

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