Complete the closing stage

- [Instructor] The close stage … is the last stage in the sales process. … We've qualified the lead. … We've learned everything we could … to develop a great proposal … and we've presented our proposal to the customer … and now it's decision time. … We move into the closing stage … with these types of activities. … First, based on feedback. … Perhaps my draft proposal or an internal review. … We prepare and present the final proposal. … We verify the decision date with the customer. … When will know whether or not we've won this business? … Then, depending on the closing activities … in your organization, you may be creating an order … or creating an invoice or you may simply be closing … the opportunity and marking it as won or loss … and someone else is creating the invoice. … Regardless of whether you won or lost the business, … the process by default in Dynamics … has you sending a thank you note … and filing a debrief about this particular opportunity … so that you're contributing to the lessons learned …