From the course: DevOps Foundations: Effective Postmortems

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Solution: Your contributing factors

Solution: Your contributing factors

From the course: DevOps Foundations: Effective Postmortems

Start my 1-month free trial

Solution: Your contributing factors

“

(upbeat music) - [Instructor] Welcome back. Let's look at your post mortem write up and compare what you found to some of the things that I came up with. There's not a single right answer. Some of my answers may help give you insight, but you probably found some things I didn't. That's why having a diversity of viewpoints in your post mortem investigation is so important. In my what went well section, I found a lot of things that contributed to the safety of the system by making it less likely an error will occur and measures in place to handle incidents quickly when they come up. There was a good production like test environment and Karthik tested a change in it. The change was peer reviewed, processes were being followed, remember I made that one up. When the incident started, a lot of things went well, too. Detection was fast, there was a 24 by seven on call rotation that got an operations engineer online quickly,…

Contents