From the course: DevOps Foundations: Effective Postmortems

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Leading a group postmortem analysis

Leading a group postmortem analysis

From the course: DevOps Foundations: Effective Postmortems

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Leading a group postmortem analysis

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- Welcome back to the postmortem meeting. We've already reviewed all the factual background in our previous agenda items. Now we're getting into the stickier part, the analysis. I'd start this off by reviewing what went well. If no one offers up anything at first, don't rush over it. As a meeting facilitator, uncomfortable silences are your friend. Try counting to five slowly in your head. Then prompt the group. Remembering your existing safety strategies is important before moving on into the rest of the postmortem. Next, you get into the nitty gritty, the contributing factors. I like to use structured brainstorming here. After reviewing the factors, people have already contributed to the doc, you go around and ask for additional ideas, but you're not discussing each one at this stage. Then, once you're done, lead a quick discussion about the whole list. Mainly, to explain them and weed out any that are factually…

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